At Willow Boutique, we understand shopping online can be tricky. We offer a simple solution to keeping your wardrobe up to date with the seasons, trends, and timeless fashion pieces! The Subscription Box allows you to build a box that fits your style at an incredibly affordable rate! You will get 3 selects each month and many other perks including exclusive early access, subscriber only promotions, and double birthday rewards!

Every month you will receive an email to notify you of your upcoming charge and you will be able to go into your account and manage that upcoming month’s box! Pro-Tip: Set a reminder on your phone to build your box… even though you will be so excited it will be hard to forget!

Send us an email so we can initiate an exchange if the product is still available in quantities/size/colors. If the piece is not available for an exchange, other options will be presented via email: subscriptions@willowboutique.com

If you sign up to be a subscriber on the 1st-21st of any month, your recurring charge will be on the following 1st of each month! If you sign up to be a subscriber beyond the 21st of any month, your recurring charge will be on 1st of each month starting with the month after next! Ex: you sign up June 27th your next charge will be August 1st. You’ll receive an email before every upcoming charge to remind you before you’re billed, and this will also alert you to make any changes to your monthly order, you will be able to make changes up to 30 days before your next charge date.

On our Willow Boutique Website, there is a tab at the top for Subscriptions; if you scroll, there will be a login button on the subscription page! You can also check your email history to access your account!

You will make those preference selections yourself! We wanted to make sure every subscriber’s box fits their style so you get to build your box from each month’s options! If you do not select your options prior to billing your box will be a surprise of 3 pieces.

Within your account profile! You can also send us an email if you need anything updated prior to your next billing date! subscriptions@willowboutique.com

Discount codes will only be allowed during promotional periods. The box is priced as low as possible - 3 items + freebies for $75! That is $25/item. Boxes have a retail value of up to $250.

Send us an email: subscriptions@willowboutique.com and we can help you out with that!

Send us an email: subscriptions@willowboutique.com and we can help you out with that!

No! The products are first come first serve to our subscribers only! Majority of these products are early access and remain exclusive to subscribers for their boxes. You are able to subscribe more than once if you would like to build another box and get all of the selects! If you are looking to shop individually, you can shop on our retail site.

Yes! Subscribers will get DOUBLE birthday rewards points! Your rewards email must match your subscription email address - if you need points transferred please email info@willowboutique.com

Great question! Our boxes are beautifully packaged in a themed box for that month and wrapped like a gift for everyone! If you have a specific request for us, send over an email: subscriptions@willowboutique.com we are happy to personalize a card with notice!

Our subscriptions can be for anyone! If you are gifting a subscription you will have the option to either make the selections for who you are gifting the box to, or you can email us so we can have your recipient added into your profile to make the selections! subscriptions@willowboutique.com

Each product will have care instructions on their labels! Make sure to read these and take care of the garments accordingly! We only accept exchanges up to 15 days after receiving that month’s subscription box if the item is still available. Returns are case by case, within a timely manner.

Your account will be charged $74.99 each month on your assigned billing date; this does include shipping! You can sign up to be a subscriber at any point, but you will have a set billing date according to when you signed up. If you sign up on the 1st-21st of any month, your billing date will be on the 1st of each month. If you sign up past the 21st you will be billed on the following upcoming month on the 1st of each month. We will pack your order as soon as your payment is received, and your selections are made. You can easily change any preferences for your subscription via your personal account, or you can email us: subscriptions@willowboutique.com

You will always be sent a reminder email to inform you of an upcoming charge, which will also serve as your reminder to build your upcoming box. If you still forget, that’s okay; life gets busy sometimes! If not updated, your box will come through as a mystery selection; which our team will then pick selections for you!

Easy! Shop your subscription box and add items to your box according to that month’s selections (3 items per month)! It’s as simple as creating your subscription profile and pressing checkout once you build your box!

Nope! You never have to make a purchase - unless you fall in love with one (or many!) of our styles. Each month you will be emailed prior to your charge to make your selections for the upcoming month and will have the opportunity to make changes to your subscription plan. You are able to skip or cancel your subscription with ease within your profile! Please keep in mind we are not responsible for accidental multiple subscription profiles, if you are unsure if you have a current account refer to the login page. If you would like to subscribe twice you can!

Each month prior to your upcoming charge, you will have the opportunity to be billed and build your next box or skip the month. When you manage your subscription you will follow the prompt to “close your account” and you will follow the prompts to see all available options! You can also reach out to our customer service team with any questions: subscriptions@willowboutique.com

It’s up to you: skip to avoid the $74.99 charge for your membership benefits. Membership benefits include access to exclusive products and promotions, which unlock the best possible savings here at Willow Boutique. You will be billed if you do not make changes to your account prior to your next billing date, you will receive an email reminding you of an upcoming charge. If you don’t skip the month, or update your selections, you will receive a mystery box for that month!

Yes, but we hate to see you go! There is no cancellation fee and you can cancel anytime. You may cancel by visiting your “My Account” page. If you cancel your VIP membership, you can still shop the site at retail prices but will not be able to redeem any unused VIP Member rewards earned left on your account