How do sizes run and how do they fit?
- All information regarding sizing, measurements, fit, etc. can be found in the products description underneath each product. If you have further questions, you can DM us on Instagram or Facebook. You can also email us @ Info@willowboutique.com.
How long does it take for me to get my order?
- All orders are packed and shipped by 1 - 5 business days from our warehouse in Cincinnati, OH. Shipping time for US orders typically takes between 2-7 business days from the time sent from the warehouse.
What is the return policy and how do I begin the process of a return?
- At Willow Boutique, we understand shopping online can be tricky. We offer a simple solution if you decide your order is not perfect. You have 30 days from the day you receive your item(s) to send back the items for a credit in the form of a Willow Boutique E-Gift Card. You may also return for an exchange if quantities/size/colors are available.
- All items being returned must be unworn, unwashed, and in original condition with all tags attached. ALL SALE/JEWELRY ITEMS ARE FINAL SALE. If a clearance item is returned, we will return to the sender.
- Once an order has been placed, we can NOT cancel the order and refund back to your credit card/paypal. The ONLY option is for store credit. This includes if you place an order multiple times by "accident." PLEASE check your order BEFORE you hit submit.
To initiate a return, please send visit:
Willow Boutique is not responsible for lost or stolen packages.